Intent Detection

Infer What Users Are Trying to Accomplish

Use behavioral patterns to generate hypotheses about user goals. Enable agents to offer relevant help before users have to explain themselves.

Behavioral Inference

Generate plausible hypotheses about user goals from behavioral patterns; not explicit declarations. Understand intent from what users do, not what they say.

Proactive, Not Reactive

Enable agents to offer relevant help rather than waiting for users to articulate their needs. Anticipate instead of interrogate.

Model Improves Over Time

Label examples to refine the underlying intent model. Built-in ML improves continuously from your domain expertise; no separate training pipeline to manage.

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Whether you’re modernizing your customer data infrastructure or building AI-powered applications, Snowplow helps eliminate engineering complexity so you can focus on delivering smarter customer experiences.