What algorithms are used for next-best-action recommendations?

Algorithms commonly used for next-best-action recommendations include:

  • Collaborative Filtering: Suggesting actions based on similar customer behavior
  • Decision Trees: Making decisions based on customer attributes and historical behavior
  • Reinforcement Learning: Continuously improving recommendations based on customer feedback
  • Logistic Regression: Predicting the likelihood of a specific customer action

These algorithms can be integrated with Snowplow's event data to improve accuracy and ensure that actions are personalized and relevant.

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