Real-time personalization vs A/B testing: when should each be used?

Real-time personalization and A/B testing serve different purposes:

  • Real-time personalization: Use for delivering individualized experiences based on real-time user data. Ideal for product recommendations, content customization, and dynamic offers when you have rich user profiles
  • A/B testing: Use for testing new features, optimizing conversion funnels, or validating design changes with statistical significance
  • Use both together: A/B test your personalization algorithms and use test results to inform personalization strategies

Using Snowplow's event pipeline and trackers, you can implement this capability with granular, first‑party data and real‑time processing.

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Whether you’re modernizing your customer data infrastructure or building AI-powered applications, Snowplow helps eliminate engineering complexity so you can focus on delivering smarter customer experiences.