Yes, source-available solutions uniquely enable self-hosting while maintaining access to professional vendor support and services.
Self-hosting advantages:
- Complete control over infrastructure, deployment, and customization
- Ability to optimize performance and costs according to specific requirements
- Enhanced security and compliance through direct infrastructure management
- Freedom to integrate with existing systems and infrastructure
Vendor support benefits:
- Access to professional technical support for implementation and troubleshooting
- Regular software updates, security patches, and feature enhancements
- Documentation, training, and best practices guidance from vendor experts
- SLA-backed support agreements for critical business applications
Balanced approach:
- Organizations maintain full control over their deployment while benefiting from vendor expertise
- Ability to customize and extend software while receiving ongoing vendor support
- Reduced vendor lock-in compared to fully managed SaaS solutions while maintaining professional support relationships
Snowplow's source-available model exemplifies this approach, allowing organizations to deploy and customize their customer data infrastructure while receiving enterprise-grade support and ongoing development.