Join us as Yali Sassoon, CTO and Co-founder of Snowplow, speaks with Kalyani Shaker, Chief Data Officer at Verizon, about the transformative impact of behavioral and real-time data strategies on customer experience and operational efficiency. In this engaging conversation, Kalyani shares how Verizon leverages a 360-degree data view to drive predictive, prescriptive, and proactive AI initiatives, and how real-time data integration is enhancing network reliability and customer satisfaction. Discover how AI is reshaping data infrastructure and scaling operations at Verizon.
#DataStrategy #BehavioralData #RealTimeData #AI #Verizon #CDOMagazine #DataAnalytics #CustomerExperience #DataInfrastructure #TechInnovation
View part 1 Here: https://youtu.be/s4kKDelesHY
View Part 3 Here: https://youtu.be/lGsZj8vdQEg